We had twin room to ourselves with clean + comfort as well as a futon. Location: the hotel was so close to the garden and a hill overlooking Lake Biwa and the Biwako lake, the biggest lake in Japan. Plus it was 10 mins drive from Lake Biwa.

It had a favourable location just next door to a nice hiking at the Mount Hiei, and the train station. We appreciated the staff, they helped with everything we needed.

its location is excellent, next to skiing, lake biwa, and the enryakuji temple, green area. ogoto onsen district deserves your attention.

Had TERRIFIC stay in their service, the stuff where enthusiastic, location was favourable to Ogoto Onsen station. We had twin room to ourselves with a private outdoor bath and a futon, for example. Location: the hotel was close to a hill overlooking Lake Biwa, the largest lake in Japan, the Enryakuji Temple, and a nice hiking at the Mount Hiei. Plus it was 5 mins drive from Lake Biwa.

The location was marvellous - so close to Lake Biwa, the largest lake in Japan and a nice hiking at the Mount Hiei and a hill overlooking Lake Biwa. Appreciated our stay, the staff were outstandingly accommodating and helped with everything we needed. The room was spotless, had perfect views.

I had an incredible stay at this hotel. The view from my room was breathtaking, and the spaciousness and attention to detail made it even better. The hot spring was so relaxing and did wonders for my skin. The transfer to and from the train station was seamless, and the staff at the front desk and restaurant spoke more than enough English, making communication smooth. The breakfast, in particular, exceeded my expectations.

Nothing all excellent.

The setting was particularly good, so close to a decent hill, the Enryakuji Temple, and the largest lake. The room was brand-new and well laid out with an exceptional view of the lake.

We loved the feel of this boutique hotel, very family. Our room was brand-new and large, available with good view, a private outdoor bath and a futon.

I had a truly enjoyable stay at a classic and nostalgic hot spring hotel overlooking a beautiful lake. The staff's impressive hospitality made me feel welcomed and valued throughout my visit. With a clean and well-organized room, I felt like I had the entire hotel to myself. The hot spring bath was a highlight, offering both indoor and outdoor options for maximum relaxation. The amenities provided, including various shampoos and body gels, catered to both Westerners and Japanese guests. I had a fantastic experience at this hot spring hotel and would highly recommend it.

The location of the hotel was fantastic, with beautiful views of the lake from the room. It was conveniently located near the Ogoto Onsen station, making it easy to explore the surrounding area. The hotel also offered a free shuttle service, which was great for getting around. The staff were friendly and helpful, and the breakfast was delicious with a good variety of options.

The design of the in-room bathroom could be improved, as the placement of the shampoo and body soap was inconvenient and led to them falling during use.

biwako hanakaido truly exceeded our expectations. the staff went above and beyond to ensure our comfort and made us feel at home. the onsen baths were a cherry on top, offering a relaxing and rejuvenating experience. the meals were exceptional, giving us a taste of traditional japanese cuisine.

No laundry facilities.

This hotel is situated on a hill with breathtaking views of the largest lake in Japan. The comfortable rooms with all necessary amenities are only 5 minutes away from the JR station. The onsen hot spring bath is a must try for a relaxing stay. The service is impressively friendly and the staff speaks English.

The only downside is the lack of free in-room wifi, but free wifi is available in the lobby area.

Free shuttle pick up and drop off from the train station made getting there really easy. The staff were friendly and accommodating, with someone available who spoke our language. We enjoyed the tranquil location away from the crowds and found the onsen to be a great place to relax and unwind.

Honestly, we didn't really have any negative experiences during our stay. We wish we had stayed longer to make the most of the amenities and beautiful surroundings.

Stayed here during Christmas and had an amazing experience. The staff was welcoming and friendly with a personalized welcome gift and drink. The hot spring bath was very relaxing and included extra amenities for both Westerners and Japanese. The outdoor hot spring was a great place to cool down after soaking inside. Location was very convenient with a free shuttle service to the nearest station and easy access to nearby eateries.

The hotel is a bit far from the city center, but the free shuttle service helped alleviate this issue. The room was not as spacious as expected.

The staff was very friendly and helpful.